Launch of the Self-Reliance Index

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Watch at: 00:00 / 00:00:20okay I think we'll get going welcomewe're thrilled to have everybody join ustoday I'm Dale butcher with the women'srefugee Commission and I am joined todayby Amy slaughter from refuge point werepresent the organizations thatlaunched the refugee self-relianceinitiative two years ago at the UNGeneral Assembly and have been workingWatch at: 00:20 / 00:40with many of you on the call to bringthis to life we are thrilled to have youjoin us today for the launch of the ofthe self-reliance Index the first globaltool to measure progress of refugeehouseholds on their paths toself-reliance it has been a labor ofWatch at: 00:40 / 01:00love and quite a process which Amy willtalk about shortly joining us today areover 400 participants includingrepresentatives from over 80 NGOs suchas Mercy Corps and Braque and WorldVision representatives from UN agenciesdozens of colleagues from UNHCR alsoWatch at: 01:00 / 01:20UNDP FAO ILO government representativesrepresentatives from the World Bankfoundations academics and practitionerswe have people connecting in from Ammanor Beal and Istanbul to Kampala JubaDakar and Wagga dugu from Cox's BazarWatch at: 01:20 / 01:40taketo from Berlin to Minneapoliswelcome this index is part of a biggerhighly ambitious initiative the refugeeself-reliance initiative that focuses onmeasurement programming and advocacy toadvance self-reliance the initiativeWatch at: 01:40 / 02:00aims to measure programs to see if ourclients are achieving self-reliance andby doing so to figure out which programswork best for whom and to advocate fordonor support for self-relianceprogramming early and everywhere as wellWatch at: 02:00 / 02:20as for at enabling environment withrefugee hosting countries the globalrefugee forum 15 organismmost of you are on this fall jointogether with the refugee self-relianceinitiative and pledge to reach 250,000Watch at: 02:20 / 02:40refugees with self-reliance programmingthat's part of the initiatives vision ofreaching five million refugees in fiveyears with self-reliance programmingit's a wildly audacious goal but onewe're extremely excited today thismatters more than ever we've seen thatWatch at: 02:40 / 03:00when livelihoods are lost and when thoselivelihoods did not prepare people forfuture shocks for future shocks Ohsuddenly households are struggling justto eat this crisis highlights the needto build resilience that includesdignified livelihoods that allow peopleallow families to save for the futureand to have resources to cope withWatch at: 03:00 / 03:20crises such as these we hope you'll joinus in doing better and join us inhelping us reach every FEG who wants torebuild their life I'll now hand it overto Amy to talk for a few minutes abouthow we arrived here and who worked withWatch at: 03:20 / 03:40us along the way Amy thanks Dale todaywe are celebrating the culmination of aprocess that started in earnest threeyears ago but whose origins date backquite a bit further both women's refugeecommission and refuge point hadidentified a major gap in the toolsavailable to refugees service providersWatch at: 03:40 / 04:00that is well we each measured the impactof our own projects we had no way ofknowing the collective impact that ourprograms were having on refugeehouseholds or whether our interventionsfor adding up to improved well-being andself-reliance for our clients so we eachdeveloped our own measurement tools totry to fill this gap and when wediscovered that we were working onWatch at: 04:00 / 04:20similar things we decided to join forcesto benefit from each other's knowledgewe then invited other partners to joinus to widen the circle of learning andwe began conveningone of the first tasks of this newcommunity of practice to map otherrelated measurement tools we found a lotWatch at: 04:20 / 04:40of great tools and drew inoperation for many of them a sampling ofwhich you see in this slide but wedidn't find any design specifically tohelp refugees improve their lives incountries of asylum where they lackpermanent residency even though that iswhere the vast majority of refugees inthe world are this was the specific gapthat we sought to fill the community ofWatch at: 04:40 / 05:00practice met in person in Nairobi in2017 and began the process of developingthe index that we are launching todayparticipants from 15 different entitiesjoin that workshop and today we havearound 20 entities regularlyparticipating in calls developing theWatch at: 05:00 / 05:20self reliance index was a hugelycollaborative effort as you will seefrom the long acknowledgments page onits inside cover we were really pleasedwith the level of participation thatthis project attracted includingpartners that have stayed with it fromthe very beginning we've been on a longjourney together and I wish we could allbe in the same room today raising ourWatch at: 05:20 / 05:40glasses together and soon will have todo for now we want to express our deepgratitude to the donors that made thiswork possible the IKEA foundation was anearly and significant donor and waslater joined by others most notably GBarry Landry the Landry familyfoundation the Elmo relief foundationWatch at: 05:40 / 06:00the Patrick J McGovern foundation theimago day fund the alchemy Foundationand the Conrad and Hilton foundation weshould also mention the US StateDepartment who supported earlier workdone by the women's refugee Commissionthat helped lead to this we also want tothank our partners in the community ofWatch at: 06:00 / 06:20practice whose logos you see on thisslide with particular thanks to UNHCR'slivelihoods unit in Geneva and thePoverty Alleviation coalition and wewant to thank the agencies thatpilot-tested the index in the field andour academic partners that helped withthe data analysis and revision processit's impossible to mention everyone byWatch at: 06:20 / 06:40name that contributed to this but pleasedo check out the acknowledgments pagetoday we're very excited to share thiswork back with the community that helpedcreate it and we hope you'll be pleasedwith the result and now I'll pass toKelly to unveil andAlliance index great thank you Amy andWatch at: 06:40 / 07:00thank you to everyone for joining ushere today in the celebration of thisjoint accomplishment as mentioned by Amyand by Dell the self reliance index wasdeveloped with input from numerousorganizations to fill a gap that existedin global refugee response while many ofWatch at: 07:00 / 07:20us were interested to better understandwhether our refugee clients wereachieving self-reliance we did not havetools in our collective humanitariantoolbox to measure this today I willprovide an overview of the self relianceindex associated products and support wehave available I will bring then bringWatch at: 07:20 / 07:40together our panel to discuss how theirorganizations have become thoughtleaders on this issue as a noted by Amyin early 2017 our recently convenedcommunity of practice came together inNairobi to build consensus around theWatch at: 07:40 / 08:00idea of self-reliance for Refugees andwe agreed to the definition providedhere this definition adapted from UNHCRself-reliance handbook highlights boththe economic and social needs ofrefugees and it highlights theimportance of sustainability orresilience for Refugees a component ofself-reliance that is especiallyWatch at: 08:00 / 08:20important today from that point in 2017when all we had was an agreed definitionprinciples and an outline of key domainsthe s RI has gone through manyiterations with continuous input andfeedback from refugees frompractitioners and experts around theWatch at: 08:20 / 08:40globe leading us to today's launch asyou can see here on the map the s RI wastested in numerous locations EcuadorJordan Kenya and Mexico with vastlydifferent refugee situations economiesWatch at: 08:40 / 09:00and policies in Kenya for instancerefugees have been in Kenya for since1992 and they're also experiences inMexico where we met withgeez who had only arrived a couple ofweeks prior our partner organizationslisted here asylum access the DanishRefugee Council highest theInternational Rescue Committee MercyWatch at: 09:00 / 09:20Corps and refuge point all contributedtheir time and their resources towardssupporting the development of this toolto ensure that it speaks to thediversity of refugee experiences and Ican say from my own experience that Imet refugees with vastly complicated andcomplex situations and this tool wasthere to be able to bring those ideasWatch at: 09:20 / 09:40together in 2018academic advisors Lindsey stark andAlana Saif came on board to advise onthe self reliance index and to the guidethe development process in building amore reliable and a more valid tool forglobal use and this culminated in theWatch at: 09:40 / 10:00soft launch that kicked off in Augustlast year which many of you willremember we've posted up here thelearning goals from that experience wewanted to learn about the bailreliability the validation and make surethat the scoring of the index reallyreflected the lived realities ofrefugees themselves we also wanted toWatch at: 10:00 / 10:20learn more about the training and theuser guide to make sure that it reallyspoke to the needs of the practitionerswho would be using the tool and also tomake sure that the tool itself could beintegrated into existing monitoringsystems the self reliance indexsoft-launched Learning review isavailable on the website and we reallyWatch at: 10:20 / 10:40welcome you to go to the website andlook this up you'll also see the link inthe chat box so please if you'd like tolearn more about the reliability thevalidity and the testing of this toolplease check out that learning reportand now to the self reliance indexitself the self reliance index wasdesigned with a few key concepts in mindWatch at: 10:40 / 11:00first and foremost the s RI was designedto be easy to use we really recognizedthat there are many things that we wouldlike to know about a refugee householdsituations what we are focused on herethough is what not what we want to knowbut what we need to know to be able tomeasure self-relianceWatch at: 11:00 / 11:20we want to respect our clientstime and the practitioners who are usingit you'll see that there are four keycomponents to the self-reliance index bygraphic information twelve score domainsopen-ended questions and an interviewerrating this twelve score domains housingfood education health care health statusWatch at: 11:20 / 11:40safety employment financial resourcesassistant assistance debt savings at allreflect the index itself that scoredindex itself we believe that thosecomponents added together give us aWatch at: 11:40 / 12:00picture of whether a family is achievingself-reliance or not and we expect thatthe index will be used in its entireentirety to respect the integrity of thetool and to respect the integrity ofthat score the SR I in its entiretysupports kempt support practitioners indesigning and providing effectiveservices can be used to targetWatch at: 12:00 / 12:20populations for assistance and tohighlight service gaps and fundingpriorities a second principle of theESRI is that it is designed to beholistic you will note that the domainsare don't diverse and while manyorganizations and entities providedifferent support and services we areinterested in understanding how allWatch at: 12:20 / 12:40these disparate inputs add up at thehousehold level you can see we have apicture of a beautiful family here andwe can experience that there are anumber of instances where perhaps thethe mother in this photo receives somesupport for a grand an entrepreneurshipprogram the the father in this photoWatch at: 12:40 / 13:00might be getting some skills developmentwhile the children are getting supportto go to school or when their healthcare but we want to know through theself-reliance index is how does all ofthat add up how does that add up to thatfamily achieving self-aligned or not andthat's the third principle of theself-reliance index is that we want toWatch at: 13:00 / 13:20chart change over time this is notexpected to be used just as one simpleone-off assessment but does a chart ofcourse for these record for this refugeehousehold is their situation changingover time and if it's not or if it'sgetting worsewhat does that also tell us what does itcan--itabout the design of our programs whatcan it tell us about gaps in ourWatch at: 13:20 / 13:40programs and what can it tell us aboutthe policy environment that thishousehold is living in and what aremaybe we need to make more effort interms of advocacy if we see a situationis not changing so it's really importantthat we look at these thingsholistically so we can see how to designour programs and being really reflectiveof what refugee households needsWatch at: 13:40 / 14:00households need and as mentioned earlierin the definition of self-reliance weare interested in finding about economicand social needs of this of thehousehold we expect that theself-reliance index as you can see onthe screen here can be used as as acomplement to other tools or it can beWatch at: 14:00 / 14:20used as an overall tool thatorganization use in its entirety monitortheir programs with just using as astandalone product as I noted theself-reliance index was designed to beWatch at: 14:20 / 14:40universal tool and so we are thrilled tosay that the self-reliance index thescoring for the index the short briefingon the index and the user guide are allavailable in a variety of languagesArabic English French Spanish andSwahili and you can go to the websitewell once again post that link in thechat box so that you can download justWatch at: 14:40 / 15:00after the webinar download these toolsyou'll also note at the bottom that wehave the tool available in a number ofcommonly used data platforms ComcareKobo and odk and we hope that you willtake the time to download the tool andthe user guide so that you're able touse it the ESRI is a new tool and weWatch at: 15:00 / 15:20have high expectations for its use andwe welcome you to download that websitegiven the generous support from ourdonors mentioned by Amy the RS RI cansupport training data analysis andvisualizations and our continuouslearning with interested partners we canWatch at: 15:20 / 15:40build we're currently building oncurrent in-person training modules anddeveloping distance training and ongoingremote support for partners if you'reinterested to use the Swe will work with you and your team toprovide support for its successfulimplementation and for all of us tobegin building a global picture ofWatch at: 15:40 / 16:00refugee self-reliance around the worldwe also recognize that right now manyservices are being provided by refugeeled organizations who are closest totheir communities we will be holding wewill be holding an event for refugee ledorganizations later this month to sharethe SR I if you are from a refugee ledorganization please reach out in theWatch at: 16:00 / 16:19chat box so we can be in touch and makesure that you're included in that eventI would also like to note that there issignificant interest in using the toolwith other displaced populations such asIDPs resettlement communities and anumber of today's participants work withthese populations and we will welcomeWatch at: 16:19 / 16:40and we welcome the opportunity to workand learn with all of you to learn aboutthe SRA in these different contextsadditionally age gender and diversityinclusion including people withdisabilities are essentialconsiderations for in our approach toself-reliance we will actively learnwith from organizational leaders inWatch at: 16:40 / 17:00these areas to ensure that we arefocused on elevating best practice forage gender and diversity inclusion withthe s RI and with self-relianceprogramming more generally so we lookforward to working with all of you tocontinue to learn about how this ToolWorks in different locations and withdifferent population so today's eventWatch at: 17:00 / 17:20provides a general overview of theself-reliance index and for those of youinterested we will be holding a deepdive event on June 18th in that event wewill provide an opportunity to revieweach component of the tool in detailinformation will be available on thewebsite and once again we'll put that inthe chat box and so right now I amWatch at: 17:20 / 17:40thrilled to invite and bring forward ourpanel that will be talking today withall of us about their roles as thoughtleaders on refugee self-reliance so wewill be bringing our panel forward withJacob Bono from the from refuge pointWatch at: 17:40 / 18:00Salone del gaw global economicfrom the Danish Refugee Council and parachemists CEO of the IKEA Foundation asDale mentioned in his opening onself-reliance for Refugees is moreimportant than everhighlighting the need for inclusivesocieties and economies but we know thisWatch at: 18:00 / 18:20has not always been appreciated orpursued and so we're happy today to havethese thought leaders here with us todayand so I'm gonna well compare who is upon the screen already and pare the IKEAFoundation is a leader in refugeeresponse sector and playing a uniqueWatch at: 18:20 / 18:40influencer role most recently the IKEAFoundation made a pledge at the globalrefugee forum committing a hundredWatch at: 18:40 / 19:00million euros to support refugees canyou tell us how this pledge relates toself-reliance and sustainablelivelihoods for Refugees okay thank youKellylet me just start by correctly Amy andKelly and Sasha and entirety for forcompeting that the first ever they doself-reliance index I think this is agreat milestone and I'm very excitedWatch at: 19:00 / 19:20about it and excited about the fact thatwould be part of itand that we have a tool that can be usedto further the cause and in a differentway than before and I think this at thispoint in time it's probably moreimportant than ever to focus onself-reliance you know we talked aboutWatch at: 19:20 / 19:40kovaydin epidemic and and it sort ofgets in the way of everything else so inmany of the countries where we operatewith our programs we will see thatpeople in those countries have biggerchallenges than Kuwait right now and andwhen you have every foe Kisan co-ed andthe focus on other things gets to playWatch at: 19:40 / 20:00second fiddle and and we think that whenwe look at the underlying challenges andand in many of these countries is reallyabout people being concerned about beingable to feed themselves and their familythey expect their being able to buildlivelihood for themselves that that is afundament for for existing and thereforeWatch at: 20:00 / 20:20I think as we are challenging everyonethrough the coed epidemic and the impactof that and we are really really tryingto find ways to work around that and andrebuild a future to new normal I thinkentrepreneurs and especially refugiaWatch at: 20:20 / 20:40entrepreneurs will be absolutelyessential in helping rebuild thoselikely the entrepreneurs who create jobsfor themselves and great jobs fromothers and and for us to be able tosupport that would be extremelyimportant in in an ACO with after Cowith rural so we continue to plan forWatch at: 20:40 / 21:00Refugees self-reliance actually that'srefuted livelihood is the only thing wedo right now in our refugee space that'sthat's all all of the hundred millioncommitment will go to works refugeelivelihoods initiatives and and we dothat through three main pillars in ourWatch at: 21:00 / 21:20program so the first pillar is reallyabout driving innovation looking formodels looking for ways to do things andto scale them so we will invest in inanchor programs both in rural areas aswell as in in urban areas for refugeelikely programs and so to find the rightareas where we think they can plan andWatch at: 21:20 / 21:40develop and and be successful in inbuilding large-scale programs whichmeans we have to look for the enablingenvironments we have to look for naturalresources we have to look for a localeconomy that can be linked to to a largevalue chain so we try to take risks andWatch at: 21:40 / 22:00drive innovation in areas whereinnovation is required and wheretypically the private sector is wellsuited to do that the second the secondarea for us is is about advocacy andthat links very nicely to to what we'redoing today it's it's it's about how weafter having spent about 10 yearsworking on on on the refugee situationWatch at: 22:00 / 22:20in general but and working closely UNHyour refugee point a refuge point andmany other quarters to actuallyuser voice and our support and supportour partners to make the case forrefugee self-reliance and actuallyshowing through research and throughWatch at: 22:20 / 22:40actually real examples because seeing isbelieving right real example that theintegration of refugees in thosecommunities is a better approach foreveryonethat creates a win-win situation and itmakes the whole refugee situation verydifferent actually when you have a jobWatch at: 22:40 / 23:00as refugee you in many ways you can saythat's where you stopped being a refugeeand you integrate into the community andlive a normal life together witheveryone else around you so the advocacypart is it's and will be important to ustaking what we have learned them andadvocate for a different approach toWatch at: 23:00 / 23:20refugee settlement and rafi inclusionand the third part is really about howwe can play a role in writingintegration and seeing how we canmainstream refugees into livelihoodservices and and everything that'soffered by governments in the hostcountries and and and push that and justdemonstrate that this is this is aWatch at: 23:20 / 23:40win-win situation this is a betterapproach and and it's it creates winsfor everyone so we continue to nestinand pursue this area and hope that wecan continue to offer evidence aboutwhat works and what doesn't work andhelp drive policies and create marketopportunities wonderful thank you forWatch at: 23:40 / 24:00outlining that parent for being such aleader on refugee self-reliance so an adDanish Refugee Council the DanishRefugee Council is one of the world'slargest humanitarian organizations andone of UNHCR strategic partners mostWatch at: 24:00 / 24:20recently the Global Compact on refugeeshighlighted refugee self-reliance howhas this move towards self-reliance thework your organization is doing thanksKelly[Music]and before answering your question thankWatch at: 24:20 / 24:40youthe entirety of the refugee Southlandsinitiative for inviting me on this panelbut also really engaging with what yousee across the years we're very excitedto be here today in support the launchback to your question around the compactI think in terms of overarchingstrategic framework for your see theWatch at: 24:40 / 25:00compact didn't come as a major shift inthe sense that we had been activelyengaged in the durable solutions agendafor very long time in South lines was akey component of X but the compactitself come as come with many manyopportunities to reflect and then adaptthe way we serve I'm not going to goWatch at: 25:00 / 25:20into the detail of what that looked likewithin Jersey but there were a couple ofinitiatives and change I want you tohighlight today first I think what theGCR did and hopefully will continuedoing particularly in the midst of theWatch at: 25:20 / 25:40pandemic was to reaffirm the politicalsupport and legitimacy of the core tothe core principle for refugeeprotection and therefore opening andimproving the dialogue with hostgovernments around an ending environmentfor refugee inclusion and from our sidethat has meant morally investing inWatch at: 25:40 / 26:00building our advocacy but also our legalaid capacity to improve access to rightsfor Refugees specifically in countriesof operations we've been able tocollaborate very closely with thegovernment Duty bearers on theimplementation of the CRF thecomprehensive Refugee Response frameworkwe've been able to second people forWatch at: 26:00 / 26:20example so this is this is reallyopening the door for us to engage on theenabling environmentI think the GTR also has accelerated andWatch at: 26:20 / 26:40expanded our investments in thelocalization agenda in the view tosupporting truly durable solutions we'vecreated a dedicated civil societyengagement units that supports theimplementation of civil society LEDresponsewe've also build our capacity to betteranalyze and support local markets reallyfind these solutions I was talking aboutWatch at: 26:40 / 27:00in terms of what works and how we canscale it upwe've also prioritized engagement inmulti-stakeholders coalition bringingactress together has been something veryimportant in the compact we've been ableto do this at Country regional globallevel we really recognized that it isWatch at: 27:00 / 27:20through leveraging the expertise and thecapacity to innovate and the differentperspective of actors that we willachieve better results this is aboutreflecting on the role the privatesector can play in promoting southalliance for displacement effectivepopulation but it is also throughbringing our different capacitiesWatch at: 27:20 / 27:40collaborating with UNHCR and other UNagencies and really bringing thecollective learning expertise to achievebetter results and I think if I may justfinish on one of the hugely importantaspects of the GTR that is the promotionWatch at: 27:40 / 28:00of refugees and those communities asequal partners and the very strongemphasis on participation of FX'scommunists in the GTR this is key I meanit's been discussed since I mean for along time but particularly since thegrand bargain and it found even moreKorena in the GTR but I think it'sWatch at: 28:00 / 28:20important for us especially consideringtoday today's topic conversation that asfar as of this.gc our south alliance isnot always what people effected bydisplacement want I think for somepeople it's too risky to engage in southalliance programming because they mightWatch at: 28:20 / 28:40losing access to assistance they don'thave that risk factor is very importantfor us to consider especially when weknow that there is still so much that weneed to understand and learn about whatworks and what doesn't and I think thereason why I wanted to say this is notto minimize the importance of buildingWatch at: 28:40 / 29:00south alliance but more to emphasize theimportance of abased programming and the need tosystematically invest in generating thatevidence and I think the tool we'retalking about today is really one way ofdoing this and I will stop herethanks fantastic Thank You Solon andWatch at: 29:00 / 29:20also bringing a provocative componentsthat we need to be thinking about andit's so important as we continue tolearn about through the self relianceindex but also about differentprogramming networks and also hearinglike you said making sure that theaffected communities themselves arefeeding in and continuing to inform whatWatch at: 29:20 / 29:40we're doing with the index and also withour programming and so that is greatlead on a lead-in to the question that Ihave for for Jacob Jacob from Refugepoint refuge point has graduatedthousands of refugees from assistance toyour unique holistic program modeled inNairobi and you provide time-boundWatch at: 29:40 / 30:00emergency assistance assistance andlivelihoods grants in support and alsocase management so you've been able tohelp people to the point of independenceand that means you're able to transitionyour some of your resources to otherpeople that are in need them which isfantastic can you tell us a bit aboutWatch at: 30:00 / 30:20the keys to success from that programabsolutely Kelly first of all allow meto say a scent a knee to everyoneparticipating in this that's Swahili forthank you for joining us on thisimportant step in what has been athree-year journey to develop this toolWatch at: 30:20 / 30:40I'm sure one of many steps Kellyturning back to your question the keysto a success one has been measurementit's a real key to our programming asAmy and L noted earlier refuge point andwomen's refugee commission both hadtools to measure self serving resilienceWatch at: 30:40 / 31:00and self-reliance the tool refuge pointhas used for years has actually shapedour program it helped us see where thegaps whine our programming and were thenable to plan and key words to fill thosegaps but even more fundamentally thetool that weusing shifted our thinking about ourservices and what's possible for ourWatch at: 31:00 / 31:20clients from a que and maintenanceapproach to a self-reliance approach iteven helped clients themselves see theirpossibilities and focus on theirstrengths and skills rather thanfocusing on the vulnerabilities mostprogramming pushes clients to do anotherkey has been private funding privateWatch at: 31:20 / 31:40funding allows us the flexibility totest I turret add or change services andoverall change how we do things inaccordance with the evolving needs andguidance from clients themselves forexample in the current pandemic privatefunding has enabled us to change ourWatch at: 31:40 / 32:00programming really quickly to respond toneeds as clients communicate them inreal time and I think what I'vementioned as a last key to our successis case management where every singlehousehold that comes into the program isassigned an individual case manager andthat case manager is their advocate bothWatch at: 32:00 / 32:20internally and externally helping toensure that we accurately identifyclient potential and client needs linkthat with appropriate supports at theright time if those are availableinternally and if not through externallinkages and overall to act as a guidingWatch at: 32:20 / 32:39and support mechanism for clients asthey transition from vulnerabilitythrough stability and ultimately toself-reliance but you can Jacob just asa follow-up question because of whatSolon said but then also we have aquestion from Xena at Mercy Corps askingWatch at: 32:39 / 33:00how refugees themselves and have shapedsome of your work can you talk a littlebit more you mentioned it but can youtalk a little bit more about how therefugees themselves inform the programsthat you do absolutely as a kickoffpoint we have refugee clients I meanrefugees themselves amongst our staffWatch at: 33:00 / 33:20members and those refugees are serving aqueen role as community navigatorsthe organization and also within thecommunity act as leaders and linkages tobetween clients and supports in thecommunity they they help to present avery authentic refugee voice within theWatch at: 33:20 / 33:39organization and our participateparticipants in a lot of thedecision-making on top of that we havegot a number of initiatives where wedeliberately seek input in overalldesign and in the design we go out anddo targeted focus group discussions andWatch at: 33:39 / 34:00these would have a representation of across-section of refugees from differentparts of neighbor we recently began aninitiative where we seek client feedbackon the appropriateness of the supportthat they are receiving from refugepoint and that's totally separateWatch at: 34:00 / 34:20connection mechanism as we routinelyengage with clients we also seek theirinput on the components of the supportthrough that we've been able to veryrecently tweak some of our offerings forexample we provide food support andclients annually get an opportunity toweigh in on what they want included inWatch at: 34:20 / 34:40the food basket and we then see how toprovide that recent very recently in inengagement with youth clients weexplored what kind of vocationaltraining they wanted and what came outof that was a very interesting surpriseand has helped shape our vocationalWatch at: 34:40 / 35:00training support where we have gotclients chasing some very impressivedreams I think the one that sticks in mymind the most currently is that we havea young man who wants to become DJ inclubs and so we are supporting him topursue that through an academy thatactually offers DJ services in a room inWatch at: 35:00 / 35:20relation to this actual tool we alsowere very deliberate about refugeeinvolvement in the design and in thetesting of the tools Kayleigh I knowthat in a lot of you are these sessionsin engaged focus groupsrefugees themselves and through thatWatch at: 35:20 / 35:40engagement found out first of all whatparameters or indicators of well-beingdid the refugees themselves look at whatwere they interested in us measuring asindicators of that self-reliance orwell-beingfeedback on the actual questions theWatch at: 35:40 / 36:00language that we were using the overallacceptability of the tool and that was afeature that continued to be implementedat every step of testing fantasticthat's great thank you and also forhighlighting how it is fed into refugeevoices fed in directly to the index andWatch at: 36:00 / 36:20that leads me to a question to paraaround the index itself IKEA Foundationhas been a leading funder of theself-reliance index and of theinitiative more broadly the IKEA staffhave been engaged not only from afunding perspective but I ask thoughtpartners in the creation of the indexand in the overall vision of theWatch at: 36:20 / 36:40initiative so coming back to what youwere saying earlier in terms of yourprioritywhy did you find support to thiscommunity and measurement tool worthy ofyour investment and how you hope to seethis develop in the future okay you knowWatch at: 36:40 / 37:00we always put a lot of emphasis onbuilding evidence and learning from whatthey do so I give an example when westarted working or long-term partnerunits you are in the south with the OPIowner on a large livelihood developmentprogram which has been going on foreight or nine years sweet we decided togo out and ask Oxford University'sWatch at: 37:00 / 37:20evaluate that program not because wewanted to know exactly whether wesucceeded in all points or not but toactually be sure that we capture theirlearning and we can take that learningand share it with others because it wasa big investment took a long time whichis also I think to remind ourselves thatyou don't create these programs in ayear you need to have multi-year fundingWatch at: 37:20 / 37:40and multi-year initiatives to actuallychange the situation for large groups ofrefugees in this case 220,000 refugeesand 200,000 host communitywe made a point of doing the same thingfor those community as for the refugeesto to not only defuse the conflict butto drive that collaboration that isWatch at: 37:40 / 38:00leads to sustainable integration orrefugees so that report is available foranyone who's interested and it's just anexample of how we are pretty keen on oncontinued to invest in in buildingevidence so that we can all learn fromwhat works and what doesn't work and wecan be more effective in how we makeWatch at: 38:00 / 38:20investments in the future so having saidthat it was a natural thing for us tosupport this initiative not only hasrefuge point a great reputation and weand their trusted partner but it was atypical kind of investment that aprivate sector should do private sectorphilanthropy lends itself very well tosupport these kind of investments thatWatch at: 38:20 / 38:40are sort of out of the box but at thesame time if done well has a hugepotential to improve the work and thesituation for lots of people so that wasbasically why we invested in in theself-reliance and Index and very happythat we've done that and and we reallyhope that this becomes a platform formany people to use many organizations toWatch at: 38:40 / 39:00use to that we can really make an effortto communicate this to organizations andand you make sure it gets used inprogramming around self-reliance forrefugees around the world and also thatyou make sure that the tool is adaptingso as we learn more we can we can changetool and improve the tool then andWatch at: 39:00 / 39:20continue to improve it as as as a keytool for everyone to do betterprogramming in the future so we hopethis can help us to - as a tool to leadto better pathway for self-reliance forRefugees and we hope this can all beused to explore how it can link to theWatch at: 39:20 / 39:40larger as I talked about before thelarger national livelihood strategiesand economies and offer insights alsointo to government's about integratingand mainstreaming refugee communitiescan be doing to win situation foreveryone thank you and you talk thereabout that learning component and soWatch at: 39:40 / 40:00moved to Solana DRC because DRC has beensuch a critical partner in that learningprocess so the Danish Refugee Councilhas been a key partner in thedevelopment of this tool and so so thenfrom your perspective I know you've beena big proponent of the self-relianceWatch at: 40:00 / 40:20index so from your perspective why wereyou and why was the organization itselfinterested in being a key partner ininvesting resources your time resourcesto helping us to develop that tool todevelop the tool and the learningassociated with it thanks Kelly I'm notWatch at: 40:20 / 40:40sure I'm gonna add a lot to what hasalready been said but maybe highlightingwhat have been very key appealingfactors first really recognizing thepotential of the self Alliance index toensure that affected communities wouldremain at the center and that we wouldbe programming and based on evidenceWatch at: 40:40 / 41:00that is generated with the refugee voicethat was one and the second key driverhas already been mentioned as well suchtools just didn't exist we had beenpromoting South lines for a very longtime but we were using sector specificoutcome monitoring when we know thatWatch at: 41:00 / 41:20people don't live in sectors and weneeded to find a way to have a morecomprehensive measure so these are wherethe key drivers I think but we also hadvery important and impeding factors andI'm saying this as well for others thathaven't tried working with it yet but itwas really empowering to have commitmentfrom leadership in the organization toWatch at: 41:20 / 41:40have country operations that we'rewilling to contribute the time because Imight have spent a bit of time over thepast few years but I think my colleaguesespecially in searcy Jordan has beenmuch more time I mean I think havingthat willingness at conscionable wasvery important we also had our globalWatch at: 41:40 / 42:00meal unit has been and was looking andthe possibility of developing a globalbusiness framework for the organizationand so there was something about thepossibility of theuniversality of the tool that was veryappealing for us and finally and I thinkWatch at: 42:00 / 42:20it's been said before but we got alsovery important support from flexibledonors were able to pilot in a programfrom the pipe Akira Minister manour partnership agreement with tanidawas also key to ensure that we could wecould try to try it out so we we hadseveral anything factors and I thinkWatch at: 42:20 / 42:40more importantly as we continue engagingwith initiative we saw more and morepotential and that was also a veryimportant aspect of us continuing toengage the tool itself as we've beensaying is key and a really good way ofengaging with the target population wewere able to collect feedback and tolearn from them and it's really bringingWatch at: 42:40 / 43:00life to this participation andaccountability agenda I think also whatstarted as a measurement tool and youwere saying as Kelly I also became it'sdesigned for it helped us reallyrecognize and thank you to considerationthe multi-dimensional self-reliance helpus go beyond these sector silos andadvancing integrated programmingapproach that was very very importantWatch at: 43:00 / 43:20final part of that was also that to ourexperience we realized there was a casefor the institutionalization of theSouth clients index in the sense thateven if it's meant to be easy to use itis still quite heavy and he will alwaysWatch at: 43:20 / 43:40come in addition to project monitoringsystems where we focus on operationalchallenges to be able to attach themanagement of our programs therefore Ithink it is it's essential frameworks sothat we use as much as possibleWatch at: 43:40 / 44:00diversion of data collection concernthat was a man and I think the otherpart that we speaks in favor of the SIis staff turnover and we don't want theasite domain to only one single projectit's really about ensuring that weretain the experience with the tool andWatch at: 44:00 / 44:20we're able to manager you know progresstowards self-reliance over time sothat'sthat's all so for me to say that lookingforward I don't think I thought today wecan say that the tool is beinginstitutionalized within to your citybecause it's still relatively new and wehave tested it only at small scale butWatch at: 44:20 / 44:40our experience had confirming itsvalidity and relevance to our work andwe are including the SI in manyproposals it's incorporated into ourframework agreement if they need thatfor this year a response in JordanTurkey Lebanon our teams have beentrained our ongoing training at themoment and most importantly nesting someWatch at: 44:40 / 45:00question of the chats available nowmyself to respond here we removing focuson self-reliance understandably for manydifferent reasons needs to focus onWatch at: 45:00 / 45:20building self-reliance here she hasestablished and we have committed toreport against that and we will reportnumbers of people rich because that'sthat's easier and that's what we need todo but we really also have the ambitionto bring death to our understanding ofWatch at: 45:20 / 45:40how this pandemic is affecting thesituation of the people we want to serveand we think that if in a couple ofcountries were able to generate stillgenerate data through and syndics to seehow the pandemic is impacting life andand self-reliance capacity this willalso be amazing so thank you and I justWatch at: 45:40 / 46:00want to add just quickly before I go toa last question given the time we'vereceived a number of questions fromparticipants asking about the graduationapproach and our four from UNHCR askedhow the s RI can be used with agraduation approach so Solon and I haveWatch at: 46:00 / 46:20been working together with povertyalleviation coalition that is being ledby UNHCR and focused on the graduationapproach to see how we can make someadditions to the self reliance index sothat we can use there the self relianceindexits entirety and integrity but I haveWatch at: 46:20 / 46:40some compliment to it so that thegraduation approach can use theself-reliance index so that's somethingI just want to add on to what you saidso lend that that's something that we'reworking on together and excited aboutthat opportunity so I'm going to go tothe last question to Jacob Jacob refugeWatch at: 46:40 / 47:00point has been working together with usvery closely to develop the selfAlliance index as you've noted youalready had a monitoring tool but howhas the self reliance indexI'm contributed to your approach and howWatch at: 47:00 / 47:20has it changed your approach in some ofthe work that you're doing thanks Kellythe self reliance index is a better morerobust version of what we've alreadybeen using and we see a lot of potentialfor increased parameters being measuredWatch at: 47:20 / 47:40for the robustness of the data beingconnected to help us to continuebuilding this for what works bestwe aim to use that evidence to informand shape our program make sure that weactually responding to as many aspectsof of client's needs as we possibly canWatch at: 47:40 / 48:00and where we are unable to do thatin-house to ensure that we set up theexternal linkages so that that canactually happen and we also eager withthe adoption of the surveillance indexto work with others in Nairobi and inthe region who are going to use the toolso that we can learn from them and shareWatch at: 48:00 / 48:20our learnings as we evolve our programthank you and I recognize that there aremany questions and in the chat box thatwere not able to get you today but wewill take note of those and we hope thatyou will reach out to us on through theself reliance index website and so thatWatch at: 48:20 / 48:40we can continue this conversationbecause there is allof learning still to be done aboutrefugee self-reliance more generally andabout the tool itself so Thank You Jacobso then impaired very much for beingpart of this panel but also for sharingWatch at: 48:40 / 49:00your experiences but also for yourongoing engagement with the developmentof the index but more generally with theinitiative more widely so thank you somuch for your thought leadership and foryour time today and so I'll hand backover to you Sasha to those close us outthank you everyonethanks so much everybody I'm gonna shareWatch at: 49:00 / 49:20some closing remarks but I also wantedto make a point right now first of allpare it's wonderful to see you here soLen thank you so much and JacobKelly Dale Amy this has been just such aterrific and important conversation theWatch at: 49:20 / 49:40the point that I wanted to make is thatwhen you approach assistance from theperspective of self-reliance it changesthe conversation that conversation goesfrom asking a refugee why did you fleewhat have you gone through and here's ahandout to a different conversation whoare you what skills do you have whatWatch at: 49:40 / 50:00experience do you have what can youbring to the table to help yourselfand that shift is a fundamental shifttowards dignity and towards personalagency and that's such a critical pieceof what we need to do today so the thecreation of the self-reliance indexWatch at: 50:00 / 50:20answers what I think of as a primarycall of the Global Compact on refugeesand that is to forge collaborativeefforts this is more important than everover 71 million people are displaced anddurable solutions are vanishing forrefugees we are at a pivot point in theworld and aid to help people surviveWatch at: 50:20 / 50:40which is necessary at the outset of acrisis and the norm is not relevant forthe long-term nature of displacementtoday the way we've done things in thepast can't be how we do things in thefuture kovat 19 is teaching us someurgent lessons the first is that we haveto respond toWatch at: 50:40 / 51:00crises collectively no one is safe inthis pandemic until we're all safe andwe know that we're most effective whenwe act in a coordinated United Way thesecond the second lesson is thatsolutions need to rest in the hands ofthose impacted so what's a realisticfuture for refugees that we can imagineWatch at: 51:00 / 51:20the main features have already come intofocus building on the sustainabledevelopment goals and their guidance toleave no one behind the global compacton refugees highlights self-reliance asa new pillar of humanitarian responsethat's also what the majority ofrefugees around the world tell us thatWatch at: 51:20 / 51:40they want so there's a broad recognitionthat we need a paradigm shift todaytowards self-reliance so the question ishow do we get there the direction isclear but the path actually isn't theself-reliance index we think can helpbuild that path measurement and evidencewill lay the foundation in places likeWatch at: 51:40 / 52:00Jordan Kenya Ecuador and in regionsaround the world this tool can helpdefine the most effective approaches sothose can be scaled up so that we have amap for the future that others canfollow blueprints for humanitarianresponse what can the future look likefor refugees themselves we know becauseWatch at: 52:00 / 52:20a number of organizations that are partof this effort have already helpedrefugees to become self-reliant whenthat happens children are in schoolthere's income there's food on the tablethere's access to health and basic needsare met and there's more protection forwomen and girls overall there's a senseWatch at: 52:20 / 52:40of dignity you can see it in people'seyes in this time of kovat 19 we knowthat the people who are on a path toself-reliance already are much betteroff than those who were dependent on aidthere's a gap today between the harshreality of the world and what we imaginethe world could be working together weWatch at: 52:40 / 53:00can close that gap we can get the worlda little closer to the one we imaginedthe first UN High Commissioner forRefugees feared that without solutionshumanitarianwere forced to as he said administermisery today together with refugeesWatch at: 53:00 / 53:20themselves and the self-relianceinitiative and all the partners in themomentum we've created we can envision adifferent and realistic future onethat's grounded in hope dignity andinclusion so thank you everyone todayfor your participation we want to leaveyou with a few action points and so hereWatch at: 53:20 / 53:40they are one is that you can visit ourwebsite to download the tool you canalso find a blog post we put up todayand please share that we also have alist of other launch events planned overthe next month and you can join thoseI'll mention those here they includeWatch at: 53:40 / 54:00co-hosting a discussion with the Ugandanorganization URI for refugee ledorganizations next week as Kellymentioned On June 10th were alsoco-hosting a webinar with Mercy Corpsand other partners in Jordan to discussself-reliance in the Middle East on June11th we're co-hosting webinar with theWatch at: 54:00 / 54:20Reds Network and refuge point to discussself-reliance in East Africa we alsohave a Twitter chat on June 17th and atechnically focused deep dive into theself-reliance index on June 18th so wehope to see all of you and many of youthere please share this out widely andthank you so much again for joining ustoday

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